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Online Services - SystmOnline
Useful Resources

Repeat Prescriptions

You may be allowed to have some treatments on repeat prescription without seeing the doctor. The tear-off repeat request slip is attached to your prescription slip for ease of ordering repeat items. Tick which items are needed; you can then either hand the request slip into the reception or post it to the surgery. Enclose a stamped addressed envelope if you want us to post your prescription to you. You could also order your repeat prescription online as indicated below.

All routine prescriptions will be available for collection, or posted, within two working days. If you have to attend or be admitted to hospital and the hospital changes your medication, please inform the doctor of this.

Repeat prescriptions can only be issued if they have been authorised by the doctor. Your medications will be reviewed regularly to ensure you continue to get appropriate care. If you take the pill or HRT, you will need to see the doctor before your prescription can be issued.

We are unable to dispense prescriptions but there are several pharmacies in the vicinity.

You can now nominate a pharmacy of your choice, in which case your prescriptions will be sent electronically directly to your nominated pharmacy. Once you have nominated a chosen pharmacy, you no longer need to come to the surgery to collect your prescriptions, hence saving you time and a journey.

Requesting Prescriptions Online

SystmOnline allows you to do things like booking appointments and ordering repeat prescriptions at a time convenient to you.

SystmOnline is also available as an app, which can be used on Apple devices (iPhones and iPads) and on Android devices (mobile phones and tablets). The app can be downloaded for free from the Apple App Store and from the Google Play Store. Simply click the relevant logo on the SystmOnline Login page.

Note: SystmOnline is only available from within the UK. You cannot access SystmOnline from abroad.

To register for our online services, please complete an application form from Reception or download one by clicking here.

Please bring the completed form, together with your photo ID and address verification documents to the Surgery. The service is available for patients over 14 years of age.

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