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Consequenses of MISSED APPOINTMENTS
Posted on 9 Dec 2019
YOU MAY NOT BE ABLE TO SEE A DOCTOR ON THE DAY THAT YOU WISH BECAUSE OF THE LARGE NUMBER OF PATIENTS FAILING TO ATTEND THEIR APPOINTMENTS!
IN AN ATTEMPT TO TRY AND RESOLVE THIS
THE PRACTICE POLICY IS:
IF YOU FAIL TO ATTEND 2 APPOINTMENTS, WITHIN A SIX MONTH PERIOD, WITHOUT INFORMING THE PRACTICE OR GIVE A VALID REASON, WE WILL WRITE TO YOU, ASKING IF THERE ARE ANY SPECIFIC PROBLEMS PREVENTING YOU FROM INFORMING US.
IF YOU FAIL TO ATTEND FOR A 3RD APPOINTMENT, WITHIN THE SAME SIX MONTH PERIOD, WITHOUT INFORMING THE PRACTICE OR GIVE A VALID REASON, YOU WILL POSSIBLY BE REMOVED FROM THE PRACTICE LIST, WHICH WILL MEAN YOU WOULD HAVE TO FIND AN ALTERNATIVE GP PRACTICE.
Appointments can be cancelled 24/7 by phoning a dedicated line 01623 43 5551, or the usual surgery number of 01623 43 5555
If you have registered to use SystmOnline, you can book and cancel GP appointments online.