Patient Survey
Thank you to all our patients who completed our recent Patient Survey. We are collating the results and they will be avilable in the near future.
20 January 2012
Appointments
On 1st December 2010, we changed our appointment system following patients' suggestions and comments.
These revised arrangements allow routine appointments to be booked up to 4 weeks in advance for the doctor of your choice (subject to availability). Also, we are able to offer telephone consulations with a specific doctor (subject to availablity).
In addition, appoinments are available from 8.30am each day - for these appointments patients will be advised on arrival at the Surgery which doctor they will be seeing.
We continue to offer late night appointments on Monday, Tuesday and alternate Thursdays (up to 6.45pm with effect from Monday 18 April 2011).
Please help the receptionists by providing your full name, date of birth and telephone number.
As these revised arrangements have been in place for 12 months and we are reviewing our appointments set-up (December 2011) , we are keen to hear how the revised appointments availablity is working for our patients: we welcome patients' comments and feedback either to John Roughton, Asst. Practice Manager, or alternatively via e-mail to John.Roughton@gp-c84016.nhs.uk
Surgery Opening Hours
With effect from Thursday 2nd June 2011 and for a trial period, the Surgery will not be open between 12.45 pm and 1.45 pm each day.
Our other opening hours are unchanged.
During the above period, although the Surgery will not be open, we will be maintaining our telephone service for urgent services - please dial 08444 778557.
Pharmacies
Oakwood Pharmacy is not associated with this Surgery in any way at all.
The pharmacy you use is entirely your choice
Text Reminders
Oakwood Surgery offers a text reminder service for appointments - please contact the Surgery to register for the service.
Repeat Prescriptions
Routine repeat prescriptions are available via E-mail at Oakwood.Surgery@gp-c84016.nhs.uk.
Patient Carers
Are you a carer of a person registered with the practice? If so, please notify the surgery by completing the appropriate form available from reception.
General Practice Research Database (GPRD)
This practice is proud to contribute data to the General Practice Research Database (GPRD)
GPRD is the world’s largest and most extensively used database of its kind. It is used internationally for research into disease, drug safety and public health.
Patients’ records from hundreds of practices in the UK are made anonymous so that research users cannot identify the patients or the practices. Added together, these anonymous records provide a vast amount of information for medical research.
Our role
Information and Comments
Do you have any information or comments that you would like to pass on to our patients via this Bulletin page ? If so please inform a member of staff.